🚚 Shipping Policy

Shipping Policy

Thank you for shopping with us. Please read our shipping policy carefully to understand how your order will be processed and delivered.

M Poonamchand Jewellery
✅ Shipping Coverage

We ship across India (PAN India), subject to courier serviceability.

⏱️ Delivery Timeline

Most orders are delivered within 3–5 business days after dispatch (location dependent).

🚚 Shipping Charges

Free shipping on orders as per current store offer. If any special handling applies, it will be shown at checkout.

🔒 Safe Packaging

Jewellery is packed securely with protective layers to reduce transit damage risk.

1) Order Processing & Dispatch

Once you place an order, we confirm it and prepare your item for dispatch. Orders are usually dispatched within 24–48 hours (excluding Sundays and public holidays). During high-demand periods (sales/festivals), dispatch may take slightly longer.

2) Delivery Time

Delivery time depends on your city/pincode and courier routing. Typically, delivery is completed within 3–5 business days after dispatch.

3) Address & Contact Details

Please enter your complete shipping address with correct pincode and mobile number. Incomplete/incorrect details can lead to delays or failed delivery attempts.

4) Order Tracking

After dispatch, you may receive tracking details (via SMS/Email/WhatsApp, depending on the available contact). If you don’t receive tracking information, contact us with your order details.

5) Delivery Attempts & Re-delivery

  • If the courier is unable to deliver due to non-availability, they may attempt re-delivery.
  • Repeated failed attempts can result in the package being returned to origin.
  • Re-shipping, if required, may involve additional courier charges.

6) Damaged / Tampered Package

If your package appears tampered or damaged at the time of delivery, please do not accept it. Take photos (outer package + label) and contact us immediately.

Note: Delivery timelines are estimates and can be affected by weather, strikes, remote-area routing, courier delays, or government restrictions.

Need Help?

Customer Support: For shipping queries, tracking help, or address updates.

📞 +91 98497 28484
✉️ info@mpoonamhandpearls.com

📍 House 22, 5-73/2, Gulzar House, Charminar Rd, Hyderabad – 500002


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size guide

know the size

  • 1. Select an existing ring that fits the desired finger.
  • 2. Measure the internal diameter of the ring in mm.
  • 3. Select the diameter below to determine your ring size.

Size chart

At Vemus Jewelry, we want your jewelry to fit flawlessly. Use our size guide to ensure the perfect match for rings, bracelets, and necklaces.

INTERNAL DIAMETER (MM) US US EU
13.6 E 2.75 42
14.0 F 3.25 44
14.4 G 3.75 45
14.9 H 4.25 46.5
15.1 I 4.5 47
15.5 J 5 48.5
15.9 K 5.5 50
16.3 l 6 51
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